Terms And Conditions

Return Policy:

The buyer must pay the shipping on all returns. There will be a 25% restocking fee on all returns. NO RETURNS AFTER 30 DAYS.

Terms Of Sale:

All orders require payment before shipment. We accept all major credit, debit cards.

Non-stock and special order items are non-cancellable and non-refundable.

Shipping

CFS ships via multiple carriers, sometimes damages during shipping may occur and are beyond our control, we recommend waiting until all materials arrive in usable condition prior to scheduling installation. CFS not be responsible for ‘lost time’ or other labor issues caused by material shipment delays. Confirm correct color and quantity of all materials prior to starting your project. Damages or incorrect shipments will not be our responsibility if not reported to us prior to starting your project. Buyer must allow us reasonable time to correct and resolve any issues . Coatings cannot be express shipped due to hazmat regulations. Please make sure that arrangements have been made to accept packages when shipped. CFS cannot be held responsible for freezing or other damages to our products for materials left outside upon delivery. *Free shipping only available to the contiguous United States.

Color Variations

Epoxies are specialty products, every order is specifically mixed for each customer, therefore each batch may have a slight color variation. Always make sure to order enough product for your project. CFS may not be able to supply you with additional ordered product from the same lot of epoxy. Minor color variations between batches are not covered under our warranty.

Packaging

CFS packaging may vary from the online store or website photos. Our products are shipped 100% as described on our website and technical data sheets.

Substrate / Surface Testing

Customers are responsible for doing proper moisture testing on all surfaces to determine that moisture levels do not exceed 3 lbs/1000 sq ft/24 hours. CFS recommends a small test area be installed prior to coating your floor. CFS epoxy liability is strictly limited to a refund or replacement of a like amount of material originally purchased. CFS will not be liable for any labor, damages, or other charges as related to any project.

California Residents

WARNING: This product contains a chemical known to the State of California to cause cancer and other reproductive harm.